Privacy Policy

Last updated: November 8, 2026

At LittleReaders, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Account Information

When you create an account, we collect your email address (for authentication and communications), name (if provided through Google OAuth), and profile picture (if provided through Google OAuth).

Important: How We Handle Your Photos

  • When you upload a photo to create a character, we do not permanently store the original photo.
  • The photo is sent to our AI image processing service (fal.ai) to generate a stylized character illustration. This can happen before you pay: we may draw your character's portrait for free so you can see it first.
  • Finished illustrations are kept for reuse. When a portrait is drawn as a free preview, the original photo is deleted as soon as the portrait is ready. Otherwise, original photos are kept privately only while needed for drafts, open payments, or active generation.
  • Drafts that are never drawn expire after 48 hours. After 30 days, free-preview characters that you have not used in a purchased book are removed from your library together with their portraits, and sneak-peek pictures are deleted. Inputs needed by open payments, paid portrait review or active generation are kept until approval or release makes them unnecessary, then deleted through retryable cleanup.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers, CVV, or other sensitive payment details on our servers.

Generated Content

We store the content you create: AI-generated character illustrations (including free portraits and sneak peeks drawn before you buy), generated story text and translations, story page illustrations, and your customization settings.

2. How We Use Your Information

We use the information we collect to:

Provide and maintain our service
Process purchases and refunds
Generate personalized stories and illustrations
Communicate with you about your account
Improve our service and develop new features
Prevent fraud and ensure security

Legal Bases for Processing (GDPR Article 6)

Performance of a contract (Art. 6(1)(b))

Providing the service: account management, generating your stories and illustrations, processing purchases and refunds, customer support.

Consent (Art. 6(1)(a))

Processing photos you upload to create character illustrations, information about children you choose to provide, and advertising cookies if you accept them. You can withdraw consent at any time by deleting the content or your account, and for cookies under Cookie settings at the bottom of every page.

Legal obligation (Art. 6(1)(c))

Retaining transaction and tax records for statutory periods, responding to lawful requests from authorities.

Legitimate interests (Art. 6(1)(f))

Fraud and abuse prevention, service security, error monitoring, and improving the service through aggregated, privacy-preserving analytics.

Please do not include sensitive personal data (such as health, religious, or other special-category information) in free-text fields like story themes or special elements. These fields are intended for creative story details only.

3. Information Sharing with Third Parties

f
fal.aiImage Processing

Uploaded photos and text descriptions are sent when a character portrait is drawn, whether as a free preview before payment or after payment. When a free sneak peek is drawn, the character portraits are sent as references. Original photos are temporarily stored privately by LittleReaders until no longer needed. Processing is governed by fal.ai's API terms, which state that submitted content is not used to train or develop their products or services. Drafts that are never drawn expire after 48 hours. Inputs needed by open payments, paid portrait review or active generation are kept until approval or release makes them unnecessary, then deleted through retryable cleanup.

O
OpenRouterText Generation

Story parameters (theme, character names, language) for narrative generation. For a free sneak peek, the chosen theme and the characters' names and ages are sent to write its scene. The details you type for a character, such as its description, are sent for the check that screens out famous characters. Routed under OpenRouter's data policy: prompt content is not stored unless we opt in to logging (we do not), and the upstream model providers we route to state that API inputs are not used to train their models.

S
StripePayment Processing

Email address and transaction details for secure payment handling.

A
Amazon Web ServicesCloud Storage

Generated content (illustrations, story text) stored securely in the US.

P
PeechoPrint Fulfillment

If you order a printed book, Peecho B.V. (Netherlands) acts as the seller of record: it receives your name, shipping address, and payment through its own checkout, and fetches the print file from us. Peecho's own privacy policy applies to print orders.

V
VercelHosting

Hosts the website and processes requests (including IP addresses) to serve and secure the application.

N
NeonDatabase

Managed database hosting for account data, generated story text, and transaction records.

T
Trigger.devBackground Processing

Runs background jobs such as story generation and PDF rendering on our behalf.

R
ResendEmail Delivery

Sends transactional emails (account, order, and story notifications) to your email address.

S
SentryError Monitoring

Collects error reports and diagnostic data when something breaks, so we can fix it. Error replays are captured only when an error occurs, with text and media masked.

G
GoogleSign-in

If you sign in with Google, Google shares your email, name, and profile picture with us under its own privacy policy.

M
MetaAdvertising measurement

Only if you accept advertising cookies. Meta Platforms Ireland receives the pages you visit through the Meta Pixel, and your sign-ups and purchases from our server with your email address and account ID hashed, so we can measure our ads on Facebook and Instagram. Once per account, the Pixel and our server also tell Meta that your first free portrait was drawn.

G
Google AdsAdvertising measurement

Only if you accept advertising cookies. Google Ireland receives the pages you visit and your purchases (order ID and amount) through the Google Ads tag, so we can measure our ads on Google. Where we have set it up, it also receives, once per account, that your first free portrait was drawn.

We do not sell your personal information to third parties.

Your Data Is Never Used to Train AI Models

Neither we nor the AI providers we work with use your photos, your children's information, or your story content to train AI models. Your uploads and your generated books are used solely to create your stories, under provider terms that commit to exactly that.

4. Children's Information

How We Handle Children's Data

  • LittleReaders is designed to be used by adults (18+) to create stories for children.
  • We collect information about children (names, ages, photos) that is provided by adults (parents, guardians).
  • We do not collect information directly from children.
  • The adult who creates an account has full control over the children's data and can delete it at any time.

If you believe a child has provided us with personal information directly without parental consent, please contact us immediately at support@littlereaders.ai.

5. Data Retention

Account data
While account is active + reasonable period after
Generated content
Until you delete it or your account; after 30 days, free-preview characters not used in a purchased book are removed from your library with their portraits, and sneak-peek pictures are deleted
Transaction records
7 years (legal compliance)
Original photos
Until no longer needed; deleted as soon as a free preview portrait is drawn, and after 48 hours if a draft is never drawn
Free-preview limit codes
One-way codes made from your email address and IP address, kept for 90 days solely to limit free previews. The IP address itself is not stored for this

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption in transit (HTTPS/TLS)
Secure cloud storage
Access controls
Regular security assessments

7. Your Rights and Choices

All Users

Access: View your personal data
Delete: Delete your account directly from your Account page (immediate and permanent)
Correction: Update your information
Export: Download your content

GDPR and UK GDPR Rights (EU, EEA and UK Users)

If you are in the EEA or the United Kingdom, you have additional rights under the GDPR (or the UK GDPR):

Right to access
Right to rectification
Right to erasure
Right to data portability
Right to object
Right to restrict processing
Right to withdraw consent

You can delete your account yourself at any time from your Account page (Danger Zone → Delete Account). Deletion is immediate: your stories, characters and personal details are removed, and your sign-in is revoked. Payment ledger records we are legally required to keep are retained in anonymized form for the statutory period. For any other request, contact us at support@littlereaders.ai. We respond within 30 days.

You also have the right to lodge a complaint with a data protection supervisory authority. Our lead authority is the Croatian Personal Data Protection Agency (AZOP), azop.hr. You may also complain to the supervisory authority of your own EU member state, or, in the United Kingdom, to the Information Commissioner's Office (ICO), ico.org.uk.

8. International Data Transfers

Some of the providers listed above process data in the United States. Where personal data leaves the EEA or the UK, we rely on the European Commission's adequacy decision for the EU-US Data Privacy Framework (including its UK Extension) for providers certified under it, and on Standard Contractual Clauses (with the UK Addendum where applicable) otherwise, together with technical measures such as encryption in transit and at rest. You can contact us for details of the safeguard applying to a specific provider.

9. Cookies and Tracking

Some cookies are strictly necessary to run the service and need no consent: session and authentication cookies (so you stay signed in) and a language preference cookie.

Advertising cookies from Meta and Google are used only if you accept them in our cookie banner. Until then, nothing loads from either. If you accept, the Meta Pixel and the Google Ads tag set their own cookies, we remember the ad or link of your first visit (its campaign tags) and save it with your account when you sign up, and we report sign-ups to Meta, purchases to both, and the first free portrait drawn for an account to Meta (and to Google where we have set that up), so we can see which ads work. We keep your choice for 6 months, and you can change it at any time under Cookie settings at the bottom of every page. Rejecting turns these cookies off.

For usage statistics we use Vercel Web Analytics, which is cookieless and does not identify individual visitors. Error monitoring (Sentry) activates only when something goes wrong, with text and media masked in any error replay.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

support@littlereaders.ai

Data controller: Jubiflow d.o.o., Supilova ulica 7, 10000 Zagreb, Croatia
OIB 50187059236 · MB 05849110 · MBS 081540714 (Trgovački sud u Zagrebu) · Full company details

By using LittleReaders, you acknowledge that you have read and understood this Privacy Policy.